Fault Finder
Work through a fault step by step, by code, model or symptom.
BoilerDoctorAid · The helpmate every engineer needs
Diagnose faults faster, finish certificates and reports on site, and run your jobs, team, quotes and invoices from one app on your phone.
Then £4.99 a month or £49.99 a year for your whole team. Cancel any time.
For engineers
Work through a fault step by step, by code, model or symptom.
Gas rate, pipe sizing, radiator output, flow rates and conversions.
Pressures, test points and ratings for the appliance in front of you.
Tick off a service, breakdown or safety check as you work.
Turn the visit into a professional report or certificate the customer can keep.
Before, during and after photos saved against the right job.
Past visits, appliances and paperwork, on the doorstep.
For businesses
Add engineers, set what they can see and keep the team tidy.
Everyone's week in one place, by engineer or across the team.
Send work to one engineer, several, or the whole team.
Every customer, property, appliance and visit in one record.
Priced quotes with labour, materials and VAT, ready to send.
Invoice from the job and get paid without re-typing anything.
See what is booked, in progress, waiting on parts or finished.
What was done, what was found and what needs doing next.
Certificates, reports, quotes and invoices are done on site, from the job you are already on.
Fault codes, step-by-step fault finding and appliance data in your pocket.
Carry on in a loft or basement with no signal; your work syncs when you are back online.
Each business's customers and jobs are private to that business and its team.
A single subscription covers every engineer in your business.
Certificate and service reminders show you who is due next.
Customer
Add the enquiry and property details.
Quote
Send a priced quote with labour and materials.
Schedule
Book it into the calendar.
Engineer
Assign one engineer, several or the team.
Work
Diagnose, calculate, tick checklists, take photos.
Report
Issue the report or certificate with a signature.
Invoice
Invoice from the job and track payment.
BoilerDoctorAid is made by DH Quality Ltd, a UK gas and plumbing business. It was built to put the tools engineers reach for every day — fault finding, technical references, calculators and paperwork — in one place, and to give businesses a simple way to run their team and jobs without juggling apps.
Read more about usIt is a field app for heating and gas work. Engineers get fault finding, calculators, appliance information, checklists, certificates and job reports. Businesses also get customers, a team calendar, job allocation, quotes and invoices.
Gas, plumbing and heating engineers, plus AC, heat pump and electrical engineers — working alone or as part of a company team.
Your first month is free. After that it is £4.99 a month or £49.99 a year, and one subscription covers your whole team. You can cancel any time.
Tap Get Started, sign up with your email or Google account, then set up your business. Engineers can join an existing business with an invite code from their company owner.
Yes. It is built for phones first and runs in your phone's web browser, as well as on tablets and computers. You can keep working without signal and it syncs later.
Try every tool free for your first month. No commitment — cancel any time.