Cookie policy
Last updated 11 September 2026
Boiler Doctor Aid keeps its use of cookies to the minimum needed to run the app. We do not use advertising cookies and we do not track you across other websites.
1. Strictly necessary cookies
- Sign-in session: keeps you logged in and secure between screens.
- Security tokens: protect forms and sign-in against misuse.
These are required for the app to work, so they do not need consent under the PECR rules.
2. On-device storage
The app stores information in your browser or phone so it works without signal: draft certificates and jobs, your last sync time, your preferences, and cached reference data such as fault codes. This stays on your device and is cleared when you sign out or clear the app's data.
3. Analytics
We use privacy-respecting usage and error reporting to see which screens fail or crash. It is limited to what we need to keep the app working, and is never used to build advertising profiles.
4. Managing cookies
You can clear or block cookies in your browser settings, and clear the app's stored data from your browser or phone settings. Blocking the necessary cookies will stop you signing in, and clearing on-device storage will delete any unsent offline work.
5. More detail
How we handle the personal data behind these cookies is set out in our privacy policy.
Questions about this policy?
Email dhqualitygasnplumbing@gmail.com or call 07404 828042.
DH Quality Gas & Plumbing Limited is a limited company registered in England and Wales.
Company number: 8239451.
Registered address: 168 Tilson House, Tilson Gardens, London SW2 4NB.