Acceptable use policy

• Only issue a gas safety record, warning notice or service sheet for work you have actually carried out and are qualified to certify.
• Do not sign on someone else's behalf, back-date documents or record readings you did not take.
• Do not use another engineer's Gas Safe number or licence details.

• Only enter customer information you are entitled to hold, and use it only for the work you were engaged to do.
• Do not upload data you obtained unlawfully or from a previous employer without permission.
• Keep your device locked and sign out on shared devices.

• Reports and corrections you submit about boilers, parts and fault codes must be genuine and based on real jobs.
• Do not submit test entries, spam, or copied manufacturer or supplier content you are not licensed to share.
• Parts you save for your business stay private to your organisation unless you knowingly submit them for review.

• No scraping, bulk automated requests, penetration testing or attempts to reach another organisation's records.
• No reselling, sublicensing or sharing your login outside your own business.
• No uploading malware, or content that is unlawful, abusive or infringes someone's rights.

If you spot a security issue or something being misused, tell us at dhqualitygasnplumbing@gmail.com rather than testing it further. We will look into it promptly and will not pursue anyone who reports a genuine issue responsibly.